TERMS & CONDITIONS
The terms and conditions of this invoice and or order and or quotation and or use of services apply to all products (“Products”) and/or services (“Services”) purchased and or requested by Buyer from Seller. These Terms of Sale supersede the terms and conditions of any written agreement between the parties, unless such written agreement is executed by an authorized representative of Seller, any Buyer purchase order or other document, or any oral agreement between the parties. In the event of any conflict or inconsistency between these Terms of Sale and a separate document signed by both parties, the terms of the separate document signed by both parties shall control. No provision in either party’s purchase order or in any other business form employed by either party, excluding a separate document signed by both parties, will supersede these Terms of Sale. No prior course of dealing or usage of trade shall affect this invoice and or order and or quotation or be admissible to explain, modify, or contradict this invoice and the agreement arising therefrom (collectively “Agreement”). For purposes of this Agreement, the term “Supplier”means a manufacturer, supplier, or other supplier of a Product that is purchased by Seller for distribution. This agreement and Terms and Conditions are considered accepted by Buyer when Buyer visits websites or ordering platforms provided by the seller, namely: www.jaypeescientific.com and also applies to any order placed by buyer with seller both online and offline and or submits a quote request and or accepts a quotation. All website visitors & customers are requested to review these terms & conditions prior to placing an order or requesting a quote or reviewing the website content.
1. Credit and Payment:
All payments for Products and/or Services must be received by Seller as per the Payment Terms approved by Seller. Any invoiced amount remaining unpaid after thirty (30) days shall be "past due." Past due balances are subject to an interest charge of one and one-half percent (1.5%) per month. Any interest charged and collected in excess of applicable state law shall be returned. If Buyer fails to pay any or all of the invoiced amount when due or if Buyer's credit or financial status erodes or otherwise renders Seller insecure, Seller may, in its sole discretion, without further notice immediately:
(i) suspend Seller's performance or cancel all or any part of an order hereunder,
(ii) change any payment term to a payment term determined by Seller (including imposing the requirement of advance payments);
(iii) pay any incentives, rebates, fees, or other discount arrangements net of any amounts due hereunder, and any unauthorized deductions and service charges and terminate and/or declare Buyer ineligible for any incentives, rebates, fees, or other discount arrangements;
(iv) declare immediately due and payable all other amounts invoiced by Seller to Buyer regardless of when such payments would otherwise be due from Buyer, and/or
(v) increase the prices for Products and/or Services. Any discrepancy between any order placed by Buyer and Seller's corresponding shipment(s) must be reported to Seller for resolution within five (5) days of Seller's invoice date, except for price or payment discrepancies or any claims for reimbursement, which must be reported to Seller for resolution within fifteen (15) days of Seller's invoice date. Seller shall have no obligation to resolve and Buyer shall hold Seller harmless and waives any rights to any discrepancy or to issue any credit or refund, or to replace any goods if claim therefore is not made within said applicable five (5) or fifteen (15) day period. All requests for proof of delivery for reasons other than shipment, price or payment disputes must be made within fifteen (15) days of Seller’s invoice date. If the payment term due date falls on a weekend day or holiday, payment is due and payable on the succeeding business day.
2. Shipping
Order Tracking - Once you place an order on jaypeescientific.com you will receive an email acknowledgement. This e-mail will have the details of the products purchased, taxes and shipping charges, if applicable. In our next e-mail you will receive the shipping & tracking details of the purchased product/s within 48 hours, post the successful completion of your order.
In the event of a problem in processing your order, we will notify you via e-mail requesting further information.
Charges - The charges for shipping products shopped at jaypeescientific.com depends on the location to which you want your purchases to be shipped.
Delivery The purchased products from jaypeescientific.com will be shipped to the address provided by you in our website. Please ensure to verify the address entered by you before confirming your order to avoid incorrect delivery. If door to door delivery is not available by the courier. The courier would be sent to the courier branch nearest to PIN provided. In case of multiple orders, items may be shipped under single purchase orders. This is to facilitate quicker and safer shipping of various items. Your order dispatch time will be between 10.00 am to 6.00 pm unless otherwise specified. Jaypee is not responsible for delayed shipments in the event of service interruptions or failures caused by events, which are beyond the control of Jaypee. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier delays or cardholder's credit card or bank delays or acts of God.
Pick up delivery – Jaypee also allows its customers to collect their purchased products, to feel and try their purchased products, through our designated pick up center, if they do not wish to opt for courier services.
Time Frame - All delivery dates posted online and offline are estimated lead times. Estimated lead times and delivery times are always subject to change without notification. Seller cannot be held responsible for any delay in delivery or extended lead times.
Shipping Charges - Shipping costs are based on weight and are calculated at the time of selecting the item. To reflect the policies of the courier companies we use, all weights will be rounded up to the next full kg.
3. Minimum Order Requirement:
Minimum orders may be subject to Seller’s minimum order requirement in effect and quoted at the time of order. For orders less than such minimum order requirement or orders placed via telephone or facsimile, Seller may add to the invoice a handling charge determined by Seller and disclosed to Buyer prior to or at the time of order.
4. Order Fulfillment:
Seller reviews all orders on a one by one basis and holds the right to approve and or cancel an order. Seller primarily uses a business to business (B2B) model for the sale of its products & services. Seller may request from Buyer additional regulatory documents and or licenses in order to fulfill an order. Seller cannot be held liable for not fulfilling an order. Seller will refund any advance amount collected if an order cannot be fulfilled. Seller holds the right to ship an alternate brand of an equivalent product ordered upon confirmation with Buyer.
5. Cancellations:
All sales are final. Buyer does not have the right to cancel an order unless with the written approval of seller. Seller reserves the right to cancel an order placed by Buyer, due to unavailability or discontinuation of the product or for any reason due to which Seller cannot procure or distribute the products ordered by Buyer. In the event Seller is not able to Fulfill an order, Seller will refund the amount collected in advance from the Buyer for that pertaining order. Seller also has the right to cancel an order due to pricing errors listed online or other technical errors which may lead to Seller incurring a loss on the order.
6. Order Modifications:
Once buyer submits an order (Online and Offline) and or confirms a quotation, the order cannot be modified by the Buyer unless with the written approval of the Seller. If Seller incurs any cost pertaining to the order modification, the cost will be passed onto to the Buyer.
7. Price:
All prices published by Seller or quoted by Seller's representatives may be changed at any time without notice. All prices for the Products will be as specified by Seller or, if no price has been specified or quoted, will be Seller's price in effect at the time of shipment. All prices are subject to adjustment on account of specifications, quantities, raw materials, cost of production, shipment arrangements or other terms or conditions which are not part of Seller's original price quotation.
8. Product Data:
Seller cannot guarantee that all information noted for each of the products are up to date or accurate. All images on all items are not available, hence it might be just a manufacturer image or a group of similar products image. Buyer is requested to read the specified item number and item description while placing the order and also cross check with manufacturer on updated information on the products prior to ordering. Do not place an online order by just referencing to the product image as the image may not be product specific. Please review all details of the item before placing the order as all sales are final. Seller reserves the right to make adjustments due to errors, changing market conditions, product discontinuation, or typographical errors in advertisements. Seller is not responsible for any changes that manufacturer and or supplier makes to a particular product.
9. Resale of Products:
Buyer hereby certifies that it is purchasing Products from Seller for its own use unless buyer has been approved as a Distributor by the Seller. Products are not for resale unless purchased by an approved distributor. Buyer shall purchase Products from Seller for its own use and shall not resell or redistribute Products unless the Buyer is registered with the Seller as a Reseller and or Distributor.
Return Policy
10. Return Goods Policy:
Subject to applicable law, Seller will process returned goods for Products purchased from Seller, in accordance with its then standard Return Goods Policy. Seller’s current Return Good Policy is as follows:
- All requests for return of Products must be approved by Seller’s customer service department. Not all items are returnable. Some items may require additional restocking fees. A credit will not be issued for items returned without pre-approval.
- All Medical Devices Sales Are Final. Medical Devices cannot be returned.
- All returned Products must be:
(i) returnable to Supplier;
(ii) in the original unopened packaging; and
(iii) in resalable condition, unless such Products are not in original unopened packaging or resalable condition due to the fault of Seller. - iv. The amount of credit on any given return, as described below, will be issued no later than thirty (30) days after the receipt of the merchandise and necessary documentation and the examination and inspection of such return at the local Seller distribution center.
- Product that are:
(a) special order Products;
(b) Custom Products; or
(c) Products not available for general or unrestricted distribution are not returnable. - Products shipped in error by Seller and nonconforming Products – FULL CREDIT – if returned within Five (5) days of date of invoice.
- Products shipped in error by Seller and nonconforming Products not returned within Five (5) days are not returnable.
- Products shipped that are damaged– FULL CREDIT – if returned within Five (5) days of date of invoice.
- Claims for defective shipping cartons and shortages in shipment, the Buyer must note such issues on the carrier's freight receipt at the time of delivery. No credit will be issued if the same is not mentioned on the freight carrier receipt.
11. Disclaimer:
SELLER MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY OF ANY PRODUCTS OR THEIR FITNESS FOR ANY PARTICULAR USE OR PURPOSE. BUYER SHALL LOOK TO MANUFACTURER OF PRODUCTS AND THE PROVIDER OF SERVICE FOR ANY WARRANTY THEREON. NO AGENT, EMPLOYEE, OR REPRESENTATIVE OF SELLER HAS ANY AUTHORITY TO MAKE ANY AFFIRMATION, REPRESENTATION, OR WARRANTY CONCERNING PRODUCTS NOT SET FORTH IN THIS AGREEMENT.
BUYER SHALL NOT HOLD SELLER LIABLE FOR ANY DEFECT IN PRODUCTS OR SERVICES, REGARDLESS OF KIND. BUYER AGREES TO FILE SOLELY WITH MANUFACTURER OF THE PRODUCTS OR THE PROVIDER OF SERVICE ANY CLAIM OR LAWSUIT ALLEGING LOSS, INJURY, DAMAGE, OR DEATH ARISING OUT OF OR CAUSED BY THE USE, SALE, DISTRIBUTION, OR POSSESSION OF PRODUCTS OR SERVICES.
IN NO EVENT SHALL SELLER BE LIABLE TO BUYER UNDER, IN CONNECTION WITH, OR RELATED TO THIS AGREEMENT FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON BREACH OF CONTRACT, WARRANTY, TORT, PRODUCT LIABILITY, OR OTHERWISE, (INCLUDING LOST PROFITS) FROM ANY CAUSE, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM ANY UNAVAILABILITY OF, DEFECT IN, OR MISSHIPMENT OF PRODUCTS OR THE PROVISION OF SERVICES, AND WHETHER OR NOT SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.